Orders
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Orders
Do your phone cases offer full protection?
Our cases are designed as a fashion accessory and while they will protect against minor bumps and scratches, unfortunately no case is indestructible and Skinnydip does not warrant that any of our...
Why can't I find an item that I've seen advertised?
We try to only advertise products available on site at that time, however sometimes this isn’t always possible – if there is something you see advertised and it isn’t in stock yet please feel...
Can I exchange an item
Yes, you can. simply include this information on the returns invoice and request which item(s) you would like to exchange for. If you’ve requested an exchange, we’ll send this out on our upgraded...
Can I cancel my order?
Once you have placed an order with us our team work hard to make sure we are promptly starting to pack and process your order, therefore once you are charged we are unable to interfere with this...
Can I amend my order once it has been placed?
Once you have placed an order with us our team work hard to make sure we are promptly starting to pack and process your order, therefore once you are charged we are unable to interfere with this...
Where is my order confirmation
Once you have placed an order, you should receive an email confirmation sent to the email address you provided at checkout. If for some reason, you did not receive this email, please check your...
How does your UK next day delivery service work?
If you order with us before 3pm Monday-Friday, you can expect your order to be delivered to you the next working day. For example, if you order before 3pm on Monday for next day delivery, your order...