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COVID-19

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COVID-19

About Temporarily Banned Accounts

If you received an in-app message stating your account is “Temporarily banned” this means that you're likely using an unsupported version of WhatsApp instead of the official WhatsApp app. If you...

Which is better, SEO or PPC?

This question is a little like asking: Who’s more important to the Patriots, Bill Belichik or Tom Brady? You can probably come up with an argument for either; but the reality is, both are vital to...

Which is better, SEO or SEM?

SEO is just one discipline encompassed by SEM (Search Engine Marketing). SEM includes PPC and SEO. If it’s in the search engine, you can safely assume it’s search engine...

How do I return an item?

UK RETURNS Online returns Inside all our orders you will find a returns address label attached in the bottom right corner of your invoice. Simply stick the attached returns label to the outside of...

Can I amend my order once it has been placed?

Once you have placed an order with us our team work hard to make sure we are promptly starting to pack and process your order, therefore once you are charged we are unable to interfere with this...

Where is my order confirmation

Once you have placed an order, you should receive an email confirmation sent to the email address you provided at checkout. If for some reason, you did not receive this email, please check your...

How does your UK next day delivery service work?

If you order with us before 3pm Monday-Friday, you can expect your order to be delivered to you the next working day. For example, if you order before 3pm on Monday for next day delivery, your order...

Can I still purchase from your website?

Yes, we’re still open 24/7 to accept orders in the UK and most locations internationally. Please see the current list of international exclusions over on our delivery page here. We are still...

Are you guys shipping as normal?

We’re trying to keep on top of order send outs as much as possible following the necessary safety measures and guidelines. Our warehouse has changed it’s opening hours to Monday to Friday, but...

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